no problem with the service provided but the new design Guide Tennies are not nearly as good as the previous design, so this is why they have been returned. Unfortunately after over 10 pairs of Guide Tennies I won't be buying any more of these shoes.
Very comfy from the start. Sizes are on the small side in my opinion. I'm a size 10 and they were a bit snug but still good. The stealth rubber has ridiculously good grip. Perfect for the approach and scrambling