We offer a Click & Collect service for customers located in our near vicinity. Simply select the "Collect from Our Warehouse" option under Shipping Method at the checkout.
You will receive an email when your order is ready to collect.
Please wait for the email before coming to collect. To give you an idea on timings we put together collections twice a day. Orders placed in the morning will likely be ready for collection mid afternoon. Orders placed in the afternoon and evening will likely be ready for collection mid morning the following day.
We are open for collections Monday to Friday 9.00am to 4.30pm (excluding Bank Holidays). Collection is from our office at our warehouse in Sandside (map link below)
Please bring proof of purchase - a copy of your confirmation email when you collect your order.
We will hold any orders in store for a maximum of 31 days. Orders not picked up after this time will be returned to stock and you will be refunded automatically.
Please feel free to contact us for friendly, expert advice on anything you are considering purchasing or for further information on our service. Our business hours are Mon-Fri 9am-5pm.
Tel: +44 (0)15395 64540 | Email: firstname.lastname@example.org
Unfortunately due to logistical upgrades in our warehousing and a sizeable increase in our overall web business we can NO LONGER offer an in-store service. This means there is no longer the option to visit our Sandside premises to shop or browse. All purchases must be done as standard web orders or via our Click & Collect service.
We apologise for any inconvenience caused.