Five Ten Sleuth

seizing too small, poor customer service

Have had numerous other pairs of five ten approach shoes fitting me very well at size 9. Brought size 9 of these, felt more like a 8 and very uncomfortable. Tried to return but unable to due to me having worn them (once around the house). Rock and run refused refund based on a stone in the sole and a very small scuff mark. In my opinion these looked as brand new as a shop pair of shoes which have been tried on a few times in the shop. Very disappointed with both five ten and rock and run. I will not be buying from rock and run again and I would like to warn future customers of problems with returns. If looking for shoes I urge to look elsewhere.