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I am mostly glad I got these gloves, but like the gloves, my feelings towards them are luke warm. I took them skiing in January and the conditions were not too bad - around 5C most days - and found that the effect of the heater was noticeable but not outstanding. Given the high level of dexterity the gloves afford I was pleased to still have warm hands but overall I can't quite decide if it was worth the high cost. The battery is OK; I turned the gloves on whenever my hands started to get cold and back off again when I could. They usually ran out of batteries at about 3 or 4pm which is acceptable for skiing. The total life of the battery I would estimate at around 2-3 hours. I think what would make these worth the money would be an extra battery. Then you could take a spare with you and change half way through the day, and use them a lot more. As always, service from R+R was excellent.
Your service was fine, but I will be returning the gloves as they only seem to heat the part of my hand that doesn't get cold and they don't seem to heat the smaller fingers, which do!
Hi Jon, Sorry to hear that your goods weren't what you had hoped for. Please return them to us so we can check that there is not fault with the gloves and we will sort you out with an exchange or refund. Hope this helps.