First time dealing with Rock+Run and found them excellent to do business with. The Soto windmaster stove is excellent and boils 500ml of water in a kettle in about 2 minutes. Really pleased with the purchase. Giving it a work out in Scotland next month. Only downside is that it comes with a three pronged pan/kettle support. Had to send to Australia for the four pronged pan/kettle support. Tried USA but shipping was about £30!!!!!. Only about £7 from Australia.