Informações de contato

<meta charset="utf-8" />
<h4><strong>UK Shipping Rates and Information <a href="#UKShipping">Click Here</a></strong></h4>
<h4><strong>Non-UK Shipping Rates and Information <a href="https://rockrun.com/pages/international-shipping" title="International Shipping">Click Here</a></strong></h4>
<meta charset="utf-8" />
<h3></h3>
<table width="100%">
<tbody>
<tr>
<td>
<h4>Royal Mail Strike Information (Updated 10th November)</h4>
<p><strong>By using our EXPRESS DELIVERY option we will send your parcel by DPD couriers on the days that would be effected by Royal Mail national strikes or functional strikes.</strong><br /><br />Orders placed by STANDARD DELIVERY will be processed by us as normal but you may well experience delay in your order in the hands of Royal Mail.<br /><br /><strong>Dates of Royal Mail national strike actions</strong></p>
<ul>
<li>Saturday 12th November 2022 (Now withdrawn)</li>
<li>Monday 14th November 2022 (Now withdrawn)</li>
<li>Thursday 24th November 2022 (Planned not confirmed)</li>
<li>Friday 25th November 2022 (Planned not confirmed)</li>
<li>Wednesday 30th November 2022 (Planned not confirmed)</li>
<li>Thursday 1st Dec 2022 (Planned not confirmed)</li>
</ul>
<p>Having access to DPD gives the option to avoid delays though if you have any questions please contact our customer service team.</p>
<div><meta charset="utf-8" /></div>
<p><span>Tel: 015395 64540 | Email: info@rockrun.co.uk</span></p>
</td>
</tr>
</tbody>
</table>
<table width="100%">
<tbody>
<tr>
<td>
<h4>Christmas Deliveries</h4>
<p>For more detailed Christmas delivery information and details on extended returns and opening times, view our <a href="https://rockrun.com/pages/christmas-opening-deliveries-and-returns" title="Christmas Opening, Deliveries and Returns">Christmas Opening, Deliveries and Returns page.</a></p>
</td>
</tr>
</tbody>
</table>
<table width="100%">
<tbody>
<tr>
<td>
<h4>COVID-19 Response (Updated Nov 2022)</h4>
<ul>
<li>Internet orders are being processed quickly and efficiently with help of our couriers and Royal Mail.</li>
<li>Orders can be collected from our warehouse.</li>
<li>In person shopping appointments are available.</li>
</ul>
<p>Stay safe and thank you for your custom.</p>
<p>For the latest information and advice on COVID-19, please refer to the latest updates by the<span> </span><a href="https://www.gov.uk/coronavirus" target="_blank" title="Government Guidance to COVID-19" rel="noopener noreferrer">UK Government</a>.</p>
</td>
</tr>
</tbody>
</table>
<h4></h4>
<meta charset="utf-8" /><meta charset="utf-8" /><a name="UKShipping"></a>
<h2>UK Shipping</h2>
<p><b>Orders must be placed before 2.00pm Monday to Friday to be dispatched the same day.</b> </p>
<h2>UK Shipping Rates</h2>
<ol>
<li><a href="#EnglandWales">England & Wales</a></li>
<li><a href="#NorthernIreland">Northern Ireland</a></li>
<li><a href="#Scotland">Scotland</a></li>
<ol>
<li><a href="#LowlandsSouth">Lowlands South of and including Glasgow and Edinburgh</a></li>
<li><a href="#LowlandsNorth">Lowlands North of Glasgow and Edinburgh</a></li>
<li><a href="#Highlands">Highlands</a></li>
<li><a href="#Islands">Islands</a></li>
</ol>
<li><a href="#Isles">Isle of Man, Isle of White, Scilly Isles</a></li>
<li><a href="#ChannelIslands">Channel Islands</a></li>
<li><a href="#BFPO">BFPO</a></li>
<li><a href="#SaturdayDeliveries">Saturday Deliveries</a></li>
<li><a href="#Collect">Collect from Our Warehouse</a></li>
</ol>
<br />
<h2>Other Shipping Information</h2>
<ol>
<li><a href="#ShippingMethods">Shipping Methods</a></li>
<li><a href="#Discount">Discount Codes and Shipping Rates</a></li>
<li><a href="#MissedDeliveries">Missed Deliveries</a></li>
<li><a href="#ShipmentLate">What to do if Your Shipment is Late?</a></li>
<li><a href="#BankHolidays">Bank Holidays</a></li>
<li><a href="#AnythingElse">Anything Else?</a></li>
</ol>
<h2></h2>
<ol></ol>
<p> </p>
<h2>UK Shipping Rates</h2>
 <a name="EnglandWales"></a>
<h2>England & Wales</h2>
<table border="0" style="width: 100%; background-color: #f4f4f4; height: 85px;">
<tbody>
<tr style="background-color: #e6e6e5; color: #303030;">
<td><span style="color: #303030;">Order Values Between</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Shipping Method</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Delivery Time</span></td>
<td><span style="color: #303030;">Shipping Cost</span></td>
</tr>
<tr>
<td>£00.01 - £29.99</td>
<td>STANDARD DELIVERY</td>
<td>2-3 Working Days <span>(Deliveries on Mon-Fri)</span></td>
<td>£3.50</td>
</tr>
<tr>
<td><span>£30.00 - £124.99</span></td>
<td><span>STANDARD DELIVERY</span></td>
<td><span>2-3 Working Days </span><span>(Deliveries on Mon-Fri)</span></td>
<td><span>£5.00</span></td>
</tr>
<tr>
<td>£125.00 - £149.99</td>
<td><span>STANDARD DELIVERY</span></td>
<td>2-3 Working Days <span>(Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
<tr>
<td>£00.01 - £149.99</td>
<td>EXPRESS DELIVERY</td>
<td>Next Working Day (Deliveries on Mon-Fri)</td>
<td>£8.00</td>
</tr>
<tr>
<td>£150.00 and above</td>
<td>
<p><span>EXPRESS DELIVERY</span></p>
</td>
<td><span>Next Working Day (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
</tbody>
</table>
<p>Orders must be placed before 2.00pm Monday to Friday to be dispatched the same day. Delivery times are after order dispatch.</p>
<p>We use a variety of services so you receive your order as quick and easily as possible. Upon dispatch you will receive a notification from either ourselves or the courier with additional shipping details. In most cases we will use Royal Mail Tracked 24 or 48, or use DPD Next Day.</p>
<p><a href="#RMTrackedUK">For more information on Royal Mail Tracked see here.</a></p>
<p><a href="#DPDUK">For more information on DPD Courier see here.</a></p>
<p> </p>

<h2><a name="NorthernIreland"></a>Northern Ireland</h2>
<table border="0" style="width: 100%; background-color: #f4f4f4; height: 85px;">
<tbody>
<tr style="background-color: #e6e6e5; color: #303030;">
<td><span style="color: #303030;">Order Values Between</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Shipping Method</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Delivery Time</span></td>
<td><span style="color: #303030;">Shipping Cost</span></td>
</tr>
<tr>
<td>£00.01 - £29.99</td>
<td>STANDARD DELIVERY</td>
<td>2-4 Working Days <span>(Deliveries on Mon-Fri)</span></td>
<td>£3.50</td>
</tr>
<tr>
<td><span>£30.00 - £124.99</span></td>
<td><span>STANDARD DELIVERY</span></td>
<td><span>2-4 Working Days </span><span>(Deliveries on Mon-Fri)</span></td>
<td><span>£5.00</span></td>
</tr>
<tr>
<td>£125.00 - £149.99</td>
<td><span>STANDARD DELIVERY</span></td>
<td>
<div><meta charset="utf-8" /></div>
<p><span>2-4 Working Days </span><span>(Deliveries on Mon-Fri)</span></p>
</td>
<td>FREE</td>
</tr>
<tr>
<td>£00.01 - £149.99</td>
<td>EXPRESS DELIVERY</td>
<td>2 Working Days (Deliveries on Mon-Fri)</td>
<td>£8.00</td>
</tr>
<tr>
<td>£150.00 and above</td>
<td><span>EXPRESS DELIVERY</span></td>
<td><span>2 Working Days (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
</tbody>
</table>
<p>Orders must be placed before 2.00pm Monday to Friday to be dispatched the same day. Delivery times are after order dispatch.</p>
<p>We use a variety of services so you receive your order as quick and easily as possible. Upon dispatch you will receive a notification from either ourselves or the courier with additional shipping details. In most cases we will use Royal Mail Tracked 48, or use DPD Two Day.</p>
<p><a href="#RMTrackedUK">For more information on Royal Mail Tracked see here.</a></p>
<p><a href="#DPDUK">For more information on DPD Courier see here.</a></p>
<p> </p>
 <a name="Scotland"></a>
<h2>Scotland</h2>
<p><a name="LowlandsSouth"></a><strong>Lowlands South of and including Glasgow and Edinburgh</strong> </p>
<table border="0" style="width: 100%; background-color: #f4f4f4; height: 85px;">
<tbody>
<tr style="background-color: #e6e6e5; color: #303030;">
<td><span style="color: #303030;">Order Values Between</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Shipping Method</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Delivery Time</span></td>
<td><span style="color: #303030;">Shipping Cost</span></td>
</tr>
<tr>
<td>£00.01 - £29.99</td>
<td>STANDARD DELIVERY</td>
<td>
<div><meta charset="utf-8" /></div>
<span>2-3 Working Days (Deliveries on Mon-Fri)</span></td>
<td>£3.50</td>
</tr>
<tr>
<td><span>£30.00 - £124.99</span></td>
<td><span>STANDARD DELIVERY</span></td>
<td><span>2-3 Working Days (Deliveries on Mon-Fri)</span></td>
<td><span>£5.00</span></td>
</tr>
<tr>
<td>£125.00 - £149.99</td>
<td><span>STANDARD DELIVERY</span></td>
<td>
<div><meta charset="utf-8" /></div>
<span>2-3</span><span> Working Days (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
<tr>
<td>£00.01 - £149.99</td>
<td>EXPRESS DELIVERY</td>
<td>
<p><span>Next Working Day (Deliveries on Mon-Fri)</span></p>
</td>
<td>£8.00</td>
</tr>
<tr>
<td>£150.00 and above</td>
<td><span>EXPRESS DELIVERY</span></td>
<td><span>Next Working Day (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
</tbody>
</table>
<p>Orders must be placed before 2.00pm Monday to Friday to be dispatched the same day. Delivery times are after order dispatch.</p>
<p>We use a variety of services so you receive your order as quick and easily as possible. Upon dispatch you will receive a notification from either ourselves or the courier with additional shipping details. In most cases we will use Royal Mail Tracked 24 or 48, or use DPD Next Day.</p>
<p><a href="#RMTrackedUK">For more information on Royal Mail Tracked see here.</a></p>
<p><a href="#DPDUK">For more information on DPD Courier see here.</a></p>
<p> </p>
<p><a name="LowlandsNorth"></a><strong>Lowlands North of Glasgow and Edinburgh </strong></p>
<table border="0" style="width: 100%; background-color: #f4f4f4; height: 85px;">
<tbody>
<tr style="background-color: #e6e6e5; color: #303030;">
<td><span style="color: #303030;">Order Values Between</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Shipping Method</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Delivery Time</span></td>
<td><span style="color: #303030;">Shipping Cost</span></td>
</tr>
<tr>
<td><span>£00.01 - £29.99</span></td>
<td><span>STANDARD DELIVERY</span></td>
<td><span>2-3 Working Days (Deliveries on Mon-Fri)</span></td>
<td><span>£3.50</span></td>
</tr>
<tr>
<td>£30.00 - £124.99</td>
<td>STANDARD DELIVERY</td>
<td>
<div><meta charset="utf-8" /></div>
<span>2-3 Working Days (Deliveries on Mon-Fri)</span></td>
<td>£5.00</td>
</tr>
<tr>
<td>£125.00 - £149.99</td>
<td><span>STANDARD DELIVERY</span></td>
<td>
<div><meta charset="utf-8" /></div>
<span>2-3 Working Days (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
<tr>
<td>£00.01 - £149.99</td>
<td>EXPRESS DELIVERY</td>
<td>
<p>1-2 Working Days (Deliveries on Mon-Fri)</p>
</td>
<td>£8.00</td>
</tr>
<tr>
<td>£150.00 and above</td>
<td><span>EXPRESS DELIVERY</span></td>
<td><span>1-2 Working Days (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
</tbody>
</table>
<meta charset="utf-8" />
<p>Orders must be placed before 2.00pm Monday to Friday to be dispatched the same day. Delivery times are after order dispatch.</p>
<p>We use a variety of services so you receive your order as quick and easily as possible. Upon dispatch you will receive a notification from either ourselves or the courier with additional shipping details. In most cases we will use Royal Mail Tracked 24 or 48, or use DPD Next Day, though this can take 2 days for this area.</p>
<p><a href="#RMTrackedUK">For more information on Royal Mail Tracked see here.</a></p>
<p><a href="#DPDUK">For more information on DPD Courier see here.</a></p>
<p> </p>
<p><a name="Highlands"></a><strong>Highlands</strong> </p>
<table border="0" style="width: 100%; background-color: #f4f4f4; height: 85px;">
<tbody>
<tr style="background-color: #e6e6e5; color: #303030;">
<td><span style="color: #303030;">Order Values Between</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Shipping Method</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Delivery Time</span></td>
<td><span style="color: #303030;">Shipping Cost</span></td>
</tr>
<tr>
<td>£00.01 - £29.99</td>
<td>STANDARD DELIVERY</td>
<td>
<div><meta charset="utf-8" /></div>
<div><meta charset="utf-8" /></div>
<span>2-5 Working Days (Deliveries on Mon-Fri)</span></td>
<td>£3.50</td>
</tr>
<tr>
<td><span>£30.00 - £124.99</span></td>
<td><span>STANDARD DELIVERY</span></td>
<td><span>2-5 Working Days (Deliveries on Mon-Fri)</span></td>
<td><span>£5.00</span></td>
</tr>
<tr>
<td>£125.00 - £149.99</td>
<td><span>STANDARD DELIVERY</span></td>
<td>
<div><meta charset="utf-8" /></div>
<div><meta charset="utf-8" /></div>
<span>2-5 Working Days (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
<tr>
<td>£00.01 - £149.99</td>
<td>EXPRESS DELIVERY</td>
<td>
<p>2-3 Working Days (Deliveries on Mon-Fri)</p>
</td>
<td>£8.00</td>
</tr>
<tr>
<td>£150.00 and above</td>
<td><span>EXPRESS DELIVERY</span></td>
<td><span>2-3 Working Days (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
</tbody>
</table>
<meta charset="utf-8" />
<p>Orders must be placed before 2.00pm Monday to Friday to be dispatched the same day. Delivery times are after order dispatch.</p>
<p>We use a variety of services so you receive your order as quick and easily as possible. Upon dispatch you will receive a notification from either ourselves or the courier with additional shipping details. In most cases we will use Royal Mail Tracked 48, or use DPD Two Day.</p>
<p><a href="#RMTrackedUK">For more information on Royal Mail Tracked see here.</a></p>
<p><a href="#DPDUK">For more information on DPD Courier see here.</a></p>
<p> </p>
<p><a name="Islands"></a><strong>Islands</strong></p>
<table border="0" style="width: 100%; background-color: #f4f4f4; height: 85px;">
<tbody>
<tr style="background-color: #e6e6e5; color: #303030;">
<td><span style="color: #303030;">Order Values Between</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Shipping Method</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Delivery Time</span></td>
<td><span style="color: #303030;">Shipping Cost</span></td>
</tr>
<tr>
<td>£00.01 - £29.99</td>
<td>STANDARD DELIVERY</td>
<td>
<div><meta charset="utf-8" /></div>
<span>2-3 Working Days (Deliveries on Mon-Fri)</span></td>
<td>£3.50</td>
</tr>
<tr>
<td><span>£30.00 - £124.99</span></td>
<td><span>STANDARD DELIVERY</span></td>
<td><span>2-3 Working Days (Deliveries on Mon-Fri)</span></td>
<td><span>£5.00</span></td>
</tr>
<tr>
<td>£125.00 - £149.99</td>
<td><span>STANDARD DELIVERY</span></td>
<td>
<div><meta charset="utf-8" /></div>
<span>2-3 Working Days (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
<tr>
<td>£00.01 - £149.99</td>
<td>EXPRESS DELIVERY</td>
<td>
<p><span>2-5 Working Days (Deliveries on Mon-Fri)</span></p>
</td>
<td>£8.00</td>
</tr>
<tr>
<td>£150.00 and above</td>
<td><span>EXPRESS DELIVERY</span></td>
<td><span>2-5 Working Days (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
</tbody>
</table>
<p>Orders must be placed before 2.00pm Monday to Friday to be dispatched the same day. Delivery times are after order dispatch.</p>
<p>We use a variety of services so you receive your order as quick and easily as possible. Upon dispatch you will receive a notification from either ourselves or the courier with additional shipping details. In most cases we will use Royal Mail Tracked 48, or use DPD Two Day.</p>
<p><a href="#RMTrackedUK">For more information on Royal Mail Tracked see here.</a></p>
<p><a href="#DPDUK">For more information on DPD Courier see here.</a></p>
<p> </p>
 <a name="Isles"></a>
<h2>Isle of Man, Isle of White, Scilly Isles</h2>
<table border="0" style="width: 100%; background-color: #f4f4f4; height: 85px;">
<tbody>
<tr style="background-color: #e6e6e5; color: #303030;">
<td><span style="color: #303030;">Order Values Between</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Shipping Method</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Delivery Time</span></td>
<td><span style="color: #303030;">Shipping Cost</span></td>
</tr>
<tr>
<td>£00.01 - £29.99</td>
<td>STANDARD DELIVERY</td>
<td>
<div><meta charset="utf-8" /></div>
<span>2-4 Working Days (Deliveries on Mon-Fri)</span></td>
<td>£3.50</td>
</tr>
<tr>
<td><span>£30.00 - £124.99</span></td>
<td><span>STANDARD DELIVERY</span></td>
<td><span>2-4 Working Days (Deliveries on Mon-Fri)</span></td>
<td><span>£5.00</span></td>
</tr>
<tr>
<td>£125.00 - £149.99</td>
<td><span>STANDARD DELIVERY</span></td>
<td>
<div><meta charset="utf-8" /></div>
<span>2-4 Working Days (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
<tr>
<td>£00.01 - £149.99</td>
<td>EXPRESS DELIVERY</td>
<td>2 Working Days (Deliveries on Mon-Fri)</td>
<td>£8.00</td>
</tr>
<tr>
<td>£150.00 and above</td>
<td><span>EXPRESS DELIVERY</span></td>
<td><span>2 Working Days (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
</tbody>
</table>
<p>Orders must be placed before 2.00pm Monday to Friday to be dispatched the same day. Delivery times are after order dispatch.</p>
<p>We use a variety of services so you receive your order as quick and easily as possible. Upon dispatch you will receive a notification from either ourselves or the courier with additional shipping details. In most cases we will use Royal Mail Tracked 48, or use DPD Two Day.</p>
<p><a href="#RMTrackedUK">For more information on Royal Mail Tracked see here.</a></p>
<p><a href="#DPDUK">For more information on DPD Courier see here.</a></p>
<p> </p>
 <a name="ChannelIslands"></a>
<h2>Channel Islands</h2>
<table border="0" style="width: 100%; background-color: #f4f4f4; height: 85px;">
<tbody>
<tr style="background-color: #e6e6e5; color: #303030;">
<td><span style="color: #303030;">Order Values Between</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Shipping Method</span></td>
<td style="text-align: centre;"><span style="color: #303030;">Delivery Time</span></td>
<td><span style="color: #303030;">Shipping Cost</span></td>
</tr>
<tr>
<td>£00.01 - £29.99</td>
<td>STANDARD DELIVERY</td>
<td>
<div><meta charset="utf-8" /></div>
<span>2-4 Working Days (Deliveries on Mon-Fri)</span></td>
<td>£3.50</td>
</tr>
<tr>
<td><span>£30.00 - £124.99</span></td>
<td><span>STANDARD DELIVERY</span></td>
<td><span>2-4 Working Days (Deliveries on Mon-Fri)</span></td>
<td><span>£5.00</span></td>
</tr>
<tr>
<td>£125.00 - £149.99</td>
<td><span>STANDARD DELIVERY</span></td>
<td>
<div><meta charset="utf-8" /></div>
<span>2-4 Working Days (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
<tr>
<td>£00.01 - £149.99</td>
<td>EXPRESS DELIVERY</td>
<td>2 Working Days (Deliveries on Mon-Fri)</td>
<td>£14.00</td>
</tr>
<tr>
<td>£150.00 and above</td>
<td><span>EXPRESS DELIVERY</span></td>
<td><span>2 Working Days (Deliveries on Mon-Fri)</span></td>
<td>FREE</td>
</tr>
</tbody>
</table>
<h2><a name="BFPO"></a></h2>
<meta charset="utf-8" />
<p><strong>Please note:</strong> for orders to the Channel Islands, please select either Jersey or Guernsey as the country.</p>
<p>Orders must be placed before 2.00pm Monday to Friday to be dispatched the same day. Delivery times are after order dispatch.</p>
<p>We use a variety of services so you receive your order as quick and easily as possible. Upon dispatch you will receive a notification from either ourselves or the courier with additional shipping details. In most cases we will use Royal Mail Tracked 48, or use DPD Two Day.</p>
<meta charset="utf-8" />
<p><a href="#RMTrackedUK">For more information on Royal Mail Tracked see here.</a></p>
<p><a href="#DPDUK">For more information on DPD Courier see here.</a></p>
<h2><br />BFPO</h2>
Standard shipping rates apply for all orders to the Ruislip Depot. <a href="#EnglandWales">Click here for Shipping Service</a>.<br /><br />
<p>For us to Remove the VAT we will require you to send an email to info@rockrun.co.uk within 24 hours of the order being placed. <br /><br />We will need your order number, BFPO postcode and country of placement. Then with these details we will retrospectively refund the VAT.<br /><br /></p>

<h2><a name="SaturdayDeliveries"></a>Saturday Deliveries</h2>
We have the facility to provide a guaranteed Saturday delivery service using DPD Couriers to the majority of Mainland England and Wales, and Scotland up to Glasgow and Edinburgh.<br /><br />The rate varies depending on the order and location, but will be a minimum of £30.<br /><br />Please telephone us on 015395 64540 if you require this service, and before 1.00pm on a Friday.
<p><br /><br /></p>

<h2><a name="Collect"></a><span style="color: #000000;">Collect from Our Warehouse</span></h2>
<meta charset="utf-8" />
<p class="p1"><span>This option </span>is for customers who wish to collect their order from our warehouse</p>
<p><span><strong>Rock + Run, Unit 6, Shoreline Business Park, Sandside, Milnthorpe, Cumbria, LA7 7BF.</strong></span></p>
<p><a href="https://www.google.com/maps/place/Rock+%2B+Run/@54.223096,-2.795489,12z/data=!4m5!3m4!1s0x0:0x1edf0c9cda20c782!8m2!3d54.2229442!4d-2.7958469?hl=en" target="_blank" title="Rock+Run Location" rel="noopener noreferrer">Google Map Link</a></p>
<p><a href="https://rockrun.com/pages/click-collect" title="Rock+Run Click & Collect">For more details view our Click & Collect page</a></p>
<meta charset="utf-8" />
<h2></h2>
<a name="Republic%20of%20Ireland"></a>
<h2></h2>
<p> </p>
<h2>Other Shipping Information</h2>
<meta charset="utf-8" />
<h2><a name="ShippingMethods"></a></h2>
<meta charset="utf-8" />
<h4>SHIPPING METHODS</h4>
<p><a name="RMTrackedUK"></a><strong>Royal Mail Tracked (UK)</strong></p>
<ul>
<li>Sent with your regular post.</li>
<li>A signature is not required but we advise that the delivery address will have someone present.</li>
<li>There is basic tracking that will show whether your order has been delivered, left with a neighbour, or has failed to be delivered and is back at the Royal Mail depot.</li>
<li>You will be updated by SMS/Email for any delivery updates.</li>
<li>After dispatch the delivery address cannot be changed.</li>
</ul>
<p><a name="DPDUK"></a><strong>DPD Courier (UK)</strong></p>
<ul>
<li>A signature is required so your delivery address must have somebody there to sign for the package.</li>
<li>There is full tracking which will show your orders progress through the DPD network.</li>
<li>On the morning of the delivery. DPD will SMS/Email you with a 1 hour delivery time slot.</li>
<li>You will be informed by DPD of any delays due to weather, major traffic accidents that could lead to a delay in delivery.</li>
<li>If you are not in when DPD attempt to deliver they will leave a card and you can arrange a delivery or collection with them.</li>
<li>You can redirect your DPD package through their website or app after it has been dispatched. This may add 24 hours to the delivery time.</li>
</ul>
<meta charset="utf-8" /><meta charset="utf-8" />
<p> </p>
<ul></ul>

<p><a name="Discount"></a></p>
<meta charset="utf-8" />
<h4>DISCOUNT CODES AND SHIPPING RATES</h4>
<p>Shipping options and prices are calculated after any active discount code. Applying a discount code can affect shipping options and rates.</p>
<h4>MISSED DELIVERIES</h4>
<p><strong>UK Royal Mail</strong></p>
<p>Your local post office will hold your parcel for 2 weeks, before your order is automatically returned to Rock + Run. Any parcels returned to us will be refunded minus any shipping and extra charges.</p>
<p><strong>DPD Courier (UK)</strong></p>
<p>Your local DPD depot will hold your parcel for 1 week before your order is <span>automatically </span>returned to Rock + Run. Any parcels returned to us will be refunded minus any shipping and extra charges.</p>
<meta charset="utf-8" />
<p> </p>

<h2><a name="ShipmentLate"></a></h2>
<meta charset="utf-8" />
<h4>WHAT TO DO IF YOUR SHIPMENT IS LATE?</h4>
<p>If your order has taken longer than expected to arrive then please e-mail us: info@rockrun.co.uk or call us on our Customer Service number +44 (0)153 956 4540. You must contact us within 30 days of your order being dispatched so we can arrange for a replacement or refund to be processed.</p>
<p>If an EXPRESS DELIVERY is late we will refund the difference to the relevant STANDARD DELIVERY.</p>

<h2><a name="BankHolidays"></a></h2>
<meta charset="utf-8" />
<h4>BANK HOLIDAYS</h4>
<p>We are closed on Bank Holidays and delivery services will not run on these days so please allow an extra day for delivery.</p>

<h2><a name="AnythingElse"></a></h2>
<meta charset="utf-8" />
<h4>ANYTHING ELSE?</h4>
<p>In the very unlikely event that we cannot ship your order within 24 hours we will contact you via e-mail or phone with an expected delivery date.</p>
<p>If you have any further questions, please send an email to info@rockrun.co.uk</p>