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Christmas Opening, Deliveries & Returns

Extended Returns Period

Any orders placed from 1st November 2021 until 31st December 2021 fall into our extended Christmas Returns Period.

Orders placed between 1st November 2021 and 5th December 2021 have an extension to our refund policy if returned in the post by 4th January 2022. If posted later than the 4th of January 2022 you will be eligible for store credit/exchange until January 31st 2022.

Orders placed between 6th December 2021 and 31st December 2021 fall into our normal 28 days refund policy with an extension for store credit/exchanges until January 31st 2022.

Orders placed 1st January 2022 onwards use our standard returns.

 Order Date Return for Refund Return for Store Credit/Exchange
1st Nov - 5th Dec In post by 4th Jan 31st Jan
6th Dec - 31st Dec 28 Days 31st Jan

For more information on returns and a printable Returns Form click here.

Christmas Delivery and Office Opening Times

We recommend Christmas orders to be placed before 2pm Wednesday 22nd December.

Day Date Opening Times Will Customer Receive Order by 24th December?
Monday 20th Dec
Tuesday 21st Dec
Wednesday 22nd Dec

Order placed by 2pm: YES

Order placed after 2pm: NO

Thursday 23rd Dec 9am-5pm

Order placed by 2pm: NO

Order placed after 2pm: NO

Christmas Eve 24th Dec 9am-12pm NO
Christmas Day 25th Dec CLOSED na
Boxing Day 26th Dec CLOSED na
Monday (Bank Holiday) 27th Dec

Tuesday (Bank Holiday)

28th Dec
Wednesday 29th Dec
Thursday 30th Dec 9am-5pm na
New Year's Eve 31st Dec 9am-12pm na
New Year's Day 1st Jan CLOSED na
Sunday 2nd Jan  CLOSED na
Monday (Bank Holiday) 3rd Jan CLOSED na
Tuesday 4th Jan
Normal service resumes...

View our shipping page here


You will need to have your order placed before 2pm Tuesday 21st December, for pre-Christmas delivery.


We recommend placing your order early to mid December to give time for your order to be processed through customs.

Orders placed Christmas Day until New Year's Day

We will be dispatching orders on our open days between Christmas and New Year's Day as usual. Please take into consideration that our delivery times are working days, when placing orders between these days.

View our shipping page here