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Christmas Opening, Deliveries & Returns

Extended Returns Period

Any orders placed from 1st November 2019 until 31st December 2019 fall into our extended Christmas Returns, rather than our standard 28 Days.

Orders placed between these dates can be returned up until 31st January 2020.

For more information on returns and a printable Returns Form click here.

Christmas Delivery and Office Opening Times

Christmas 2019 falls in such a way that you will need to pay close attention to last order days.

We recommend Christmas orders to be placed before 2pm Friday 20th December.

Day Date Opening Times Will Customer Receive Order by 24th?
Friday 20th Dec 9am-5pm

Order placed by 2pm: YES

Order placed after 2pm: PROBABLY

Saturday 21st Dec CLOSED
PROBABLY
Sunday 22nd Dec CLOSED
PROBABLY
Monday 23th Dec 9am-5pm

Order placed by 2pm: PROBABLY

Order placed after 2pm: NO

Tuesday 24th Dec 9am-12pm NO
Christmas Day 25th Dec CLOSED na
Boxing Day 26th Dec CLOSED na
Friday 27th Dec 9am-5pm na
Saturday 28th Dec CLOSED na
Sunday 29th Dec CLOSED na
Monday 30th Dec 9am-5pm na
Tuesday 31st Dec 9am-12pm na
New Year's Day 1st Jan CLOSED na
Thursday 2nd Jan Dec 9am-5pm Normal service resumes...

PROBABLY?

Any orders placed between 2pm on Friday 20th and 2pm Monday 23rd, will be dispatched on Monday 23rd.

Next day services will be sent out from us in time, however please note there will be no time to account for delays whilst in the delivery companies hands, such as for road accidents, bad weather etc.

Standard delivery services will not arrive until Fri 27th at the earliest.

SCOTLAND, NORTHERN IRELAND, CHANNEL ISLANDS

You will need to have your order placed before 2pm Thursday 19th December, for pre-Christmas delivery.

Orders placed Christmas Day until New Year's Day

We will be dispatching orders on our open days between Christmas and New Year's Day as usual. Please take into consideration that our delivery times are working days, when placing orders between these days.