Extended Returns Period

Any orders placed from 1st November 2019 until 31st December 2019 fall into our extended Christmas Returns, rather than our standard 28 Days.

Orders placed between these dates can be returned up until 31st January 2020.

For more information on returns and a printable Returns Form click here.

Christmas Delivery and Office Opening Times

Christmas 2019 falls in such a way that you will need to pay close attention to last order days.

We recommend Christmas orders to be placed before 2pm Friday 20th December.

Day	Date	Opening Times	Will Customer Receive Order by 24th?
Friday	20th Dec	9am-5pm	Order placed by 2pm: YES Order placed after 2pm: PROBABLY
Saturday	21st Dec	CLOSED	PROBABLY
Sunday	22nd Dec	CLOSED	PROBABLY
Monday	23th Dec	9am-5pm	Order placed by 2pm: PROBABLY Order placed after 2pm: NO
Tuesday	24th Dec	9am-12pm	NO
Christmas Day	25th Dec	CLOSED	na
Boxing Day	26th Dec	CLOSED	na
Friday	27th Dec	9am-5pm	na
Saturday	28th Dec	CLOSED	na
Sunday	29th Dec	CLOSED	na
Monday	30th Dec	9am-5pm	na
Tuesday	31st Dec	9am-12pm	na
New Year's Day	1st Jan	CLOSED	na
Thursday	2nd Jan Dec	9am-5pm	Normal service resumes...

PROBABLY?

Any orders placed between 2pm on Friday 20th and 2pm Monday 23rd, will be dispatched on Monday 23rd.

Next day services will be sent out from us in time, however please note there will be no time to account for delays whilst in the delivery companies hands, such as for road accidents, bad weather etc.

Standard delivery services will not arrive until Fri 27th at the earliest.

SCOTLAND, NORTHERN IRELAND, CHANNEL ISLANDS

You will need to have your order placed before 2pm Thursday 19th December, for pre-Christmas delivery.

Orders placed Christmas Day until New Year's Day

We will be dispatching orders on our open days between Christmas and New Year's Day as usual. Please take into consideration that our delivery times are working days, when placing orders between these days.