We are committed to strict privacy standards and the protection of any information gathered from visitors to the Rock + Run Website. This statement has been updated in May 2018 to comply with the General Data Protection Regulation (GDPR) coming into force on 25th May 2018
Rock + Run has created this privacy statement as a demonstration of our firm commitment to the privacy of visitors. The following contains information regarding privacy issues on the Rock + Run Website as they relate to information gathering, posting, or third party participation.
Our lead GDPR supervisory authority is the UK based IOC ico.org.uk
Our company Data Protection Officer is Andrew Hyslop.
Rock + Run Newsletter eMailing List
Abandoned Cart Emails and Gear Reviews
As part of our online sales process we will send out a reminder email if you abandon your cart during the sales process. This gives you the opportunity to resume your shopping session. Your email address is not added to any additional marketing list during this process.
If you make a purchase we will email you two weeks after the date of purchase asking if you would like to review the product you have purchased. Your email address is not added to any additional marketing list during this process and if you do not submit a review you will not be contact again.
Customer Address Details
Customer address details are stored securely to enable us to ship orders and and enable efficient reordering by our customers. All paper work containing address details is shredded after use, usually at the end of the working day.
Credit Card Details
New vsitors to our site will see a cookie information pop-up in the page footer. After you agree to us using cookies by clicking the accept button you will not see this pop-up again.
You can block all or any cookies by adjusting you bowsers settings.
EU Law: By signing into your customer account, you agree to Rock + Run setting cookies on your browser.
Rock + Run's Practices Regarding Identifiers and Cookies
Choices about Cookies
We will not pass your information to any third parties if you have told us not to.
Visitor IP addresses are logged as part of the daily Website statistic gathering. This is a common occurrence on the majority of Websites. It is used only for the accurate reporting of statistic information. We using Google Analytics for this purpose.
Rock + Run is dedicated to your privacy and we hope that this privacy statement is a testament of our privacy commitment.
Display Advertising and Remarketing
We use a marketing technique called ‘Remarketing’ to display adverts to site visitors after they have left our site.
An example of Remarketing might be, we display climbing equipment adverts to website visitors who have visited our ‘Climbing’ products category in the last 30 days. The adverts would appear on sites that you might visit after you have left our site. These would be sites that normally show display adverts such as yahoo.co.uk, hotmail.com, news sites and most web sites where you would normally expect to see display advertising.
You can opt-out of Remarketing (Google Analytics for Display Advertising) and customize Google Display Network ads using the Ads Preferences Manager. Alternatively you can change the cookie preferences in your browser to block cookies or just delete cookies from a particular domain e.g. rockrun.com
Display Advertising and Remarketing Summary