Privacy Policy

Rock + Run has been trading since 1983. The reason we are still in business is because we always try to offer excellent customer service and respect our customers privacy.

We are committed to strict privacy standards and the protection of any information gathered from visitors to the Rock + Run Website.

Rock + Run has created this privacy statement as a demonstration of our firm commitment to the privacy of visitors.
The following contains information regarding privacy issues on the Rock + Run Website as they relate to information gathering, posting, or third party participation.

eMailing List


Customer Address Details

Customer address details are stored securely to enable us to ship orders and and enable efficient reordering by our customers. All paper work containing address details is shredded after use, usually at the end of the working day.

Credit Card Details

We do not hold any credit detail on computers or paper, either at our warehouse or on our web server. We use SagePay to process credit and debit card details. SagePay are PCI DSS Level 1 compliment.

Cookies

EU Law: By signing into your customer account, you agree to Rock + Run setting cookies on your browser.

The vast majority of websites you will vist use cookies. A cookie is a small piece of information that is stored on a computer for the purpose of identifying that browser during interaction on websites. Cookies may be used to store items such as identifiers and user preferences. A website may set a cookie to the browser if the browser's preferences allow it. A browser only permits a website to access the cookies it has set, not those set by other websites. Rock + Run may set cookies for your web browser as you visit and use our website/s. 

Rock + Run's Practices Regarding Identifiers and Cookies

We may use cookies for a number of purposes, including to:


Choices about Cookies

Disclosures

We will not pass your information to any third parties if you have told us not to.

Website Statistics

Visitor IP addresses are logged as part of the daily Website statistic gathering. This is a common occurrence on the majority of Websites. It is used only for the accurate reporting of statistic information. We using Google Analytics for this purpose.

Rock + Run is dedicated to your privacy and we hope that this privacy statement is a testament of our privacy commitment.

Display Advertising and Remarketing

We use a marketing technique called ‘Remarketing’ to display adverts to site visitors after they have left our site.

An example of Remarketing might be, we display climbing equipment adverts to website visitors who have visited our ‘Climbing’ products category in the last 30 days. The adverts would appear on sites that you might visit after you have left our site. These would be sites that normally show display adverts such as yahoo.co.uk, hotmail.com, news sites and most web sites where you would normally expect to see display advertising.

You can opt-out of Remarketing (Google Analytics for Display Advertising) and customize Google Display Network ads using the Ads Preferences Manager. Alternatively you can change the cookie preferences in your browser to block cookies or just delete cookies from a particular domain e.g. rockrun.com

Display Advertising and Remarketing Summary